A Privacy Policy is a critical legal document for any website, especially a digital marketing agency, as you collect and process user data (IP addresses, contact form submissions, browsing behavior) which may be subject to regulations like GDPR, CCPA, and others.

Disclaimer: This is a template for informational purposes only and does not constitute legal advice. You must consult with a legal professional to customize this policy to accurately reflect your specific data processing activities and ensure compliance with all applicable laws (e.g., the specific jurisdictions where your agency operates and serves clients).

Privacy Policy

Effective Date: 21/11/2025

Last Updated: 21/11/2025

1. Introduction

This Privacy Policy describes how Mafia Marketing Agency (referred to as “Agency,” “we,” “us,” or “our”), located at New Delhi], collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://mafiamarketingagency.com/ website (“Site”) and in the course of providing our digital marketing services (“Services”).

We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

We may collect personal and non-personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, subscribe to a newsletter, and in connection with other activities, services, features or resources we make available.

A. Personal Identification Information (Data You Provide Directly)

This data is collected when you voluntarily submit it to us:

Contact Data: Name, email address, phone number, and company name when you fill out a contact form or request a consultation.
Application Data: Information provided when applying for a job, such as resume, employment history, and professional references.
Communication Data: Records of correspondence when you contact us via email or other channels.

B. Non-Personal Identification Information (Data Collected Automatically)

This data is collected automatically as you interact with our Site:

Technical Data: Internet Protocol (IP) address, browser type and version, operating system, and device identifiers.
Usage Data: Information about how you use our Site, including pages visited, time spent on pages, referral sources, and clickstream data.
Location Data: General location derived from your IP address.

3. How We Collect Data

Direct Interaction: Via contact forms, email sign-ups, and service agreements.
Automated Technologies (Cookies and Tracking): Through the use of cookies, web beacons, and similar tracking technologies to enhance user experience and analyze Site usage.
Third-Party Sources: Occasionally from third-party partners (e.g., LinkedIn, industry databases) to confirm professional contact details or for targeted outreach, provided that the data has been collected in accordance with their privacy policies.

4. How We Use the Collected Information

We process your data based on various legal bases (e.g., your consent, contractual necessity, or our legitimate business interests) for the following purposes:

To Provide and Maintain Services: To fulfill our contractual obligations to you or your company (e.g., responding to inquiries, initiating a project).
To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site, and to personalize the content you see.
To Improve Our Site and Services: We use feedback and analytics data to continuously improve our website offerings and the quality of our services.
To Send Periodic Emails and Marketing: We use email addresses to send information, updates, and occasional promotional content related to our services. You can opt-out of marketing communications at any time via the unsubscribe link in the email.
For Security and Fraud Prevention: To protect the integrity and security of our Site and business.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We only share data in the following limited circumstances:

With Service Providers: We share necessary data with trusted third-party vendors and contractors who help us operate our business and the Site (e.g., cloud hosting, email service providers, analytics platforms like Google Analytics, CRM systems). These parties are bound by confidentiality obligations.
With Clients (Service-Related): In the process of providing digital marketing services, we may process client-specific data which may include Personal Data, strictly on the client’s behalf and under their instructions (we act as a “Data Processor” in this relationship).
Legal Compliance: To comply with applicable law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or asset sale, User information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies

Our Site uses “cookies” to enhance the User experience. A cookie is a small text file placed on your hard drive by your web browser for record-keeping purposes and sometimes to track information about you.

Types of Cookies Used: Necessary (essential for site function), Performance (analytics), and Marketing (tracking user behavior for advertising).
Your Choices: You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, parts of the Site may not function properly if you do so.

7. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain contact form data for [Specify timeframe, e.g., 2 years] after the last communication, unless a legal requirement dictates a longer period.

8. Your Data Protection Rights (GDPR, CCPA, etc.)

Depending on your location, you may have the following rights regarding your Personal Data. To exercise any of these rights, please contact us using the information in Section 10.